Frequently asked questions

What services does now media offer?

In today's digital-first world, standing out online is more crucial than ever. At NOW Media, we understand that, and our suite of creative services is specifically designed to help your business not just meet but exceed its digital marketing goals. Leveraging the latest in SEO strategies and digital marketing insights, we offer:

Branding: A strong brand is the backbone of a successful online presence. Our branding services go beyond just logo design; we dive deep into your business's ethos, target audience, and market positioning to develop a brand that truly resonates.

Design: Whether you're looking for stunning web design or eye-catching print materials, our design team has the expertise to deliver. We prioritize user experience and SEO-friendly design principles to ensure your brand not only looks great but ranks well too.

Content Creation: Content is king in the digital marketing realm. Our content creation services are tailored to engage your audience and boost your visibility on social media platforms.

Photography & Video Production: Visual content can dramatically enhance your online visibility. Our professional photography and video production services ensure your brand's visual content is engaging, SEO-optimized, and aligned with your marketing strategy.

Digital Design and Development: A website is often your first impression online; it needs to be fast, mobile-friendly, and optimized for search engines. Our digital design and development team specializes in creating websites that tick all these boxes and more.

Digital Marketing: From SEO to social media marketing, our digital marketing services are designed to increase your online visibility, drive traffic, and generate leads. We use data-driven strategies to maximize your ROI and keep you ahead of the competition.

Logo Design: A memorable logo is a key part of your brand identity. Our creative team designs logos that are not only visually appealing but also meaningful and optimized for all digital and print formats.

At NOW Media, we're passionate about helping businesses thrive online. Our comprehensive range of services is designed to cover every aspect of digital marketing and branding, ensuring your business achieves its fullest potential. Contact us today to discover how we can elevate your online presence and help you smash your marketing goals.

How much do your services cost?

Understanding the cost of our services is crucial as you plan your branding and digital marketing strategy.

At NOW, we prioritize transparency and flexibility in our pricing to ensure we can accommodate the diverse needs and budgets of our clients.

The investment in our services is tailored to the unique requirements of your project. We consider several factors, including the scope of work, the complexity of your needs, and the specific services you're interested in. Whether you're looking for comprehensive digital marketing campaigns, bespoke branding solutions, or a new website design, our approach is to provide you with a customized quote that reflects the value and expertise we bring to your project.

Our goal is to deliver exceptional value and measurable results that help your business thrive.

To get a clearer understanding of what your project might cost, we encourage you to reach out and schedule a consultation with one of our team members. During this consultation, we'll dive deep into your project's specifics, your business goals, and how we can align our services with your budget. This detailed conversation ensures that we can provide you with a personalized quote that meets your needs and expectations.

Please contact us today to learn more about our services and to start the conversation about how we can support your digital marketing efforts. Let us help you make a significant impact in your industry without overspending.

What is your process for working with clients?

Our client engagement process at NOW is  designed to ensure that we fully understand your needs, expectations, and objectives from the outset.

Our aim is to deliver solutions that not only meet but exceed your goals, within the agreed timelines and budgets.
Here’s a step-by-step overview of our approach when working with clients:

1. Discovery Call
The first step in our journey together is the discovery call. This initial conversation is crucial for us to gain a deep understanding of your requirements, challenges, and the outcomes you wish to achieve. It's an opportunity for us to ask questions, for you to share your vision, and for both parties to evaluate how we can best collaborate to bring that vision to life.

2. Scoping Stage
Following the discovery call, we move into the scoping stage. This phase is all about defining the scope of work clearly. We compile a detailed list of deliverables, outline the commercial terms, establish payment schedules, and set realistic timelines for the project completion. This stage ensures that we're aligned in our understanding of the project’s breadth, depth, and deliverables, providing a clear roadmap for what's to come.

3. Contract Signature and Commencement of Work
Once the scope of work and terms are agreed upon, we proceed to the contract signature. This formal agreement solidifies our partnership and marks the official commencement of our project together. With the contract signed, our team gets down to business, kickstarting the project as outlined in our discussions and planning documents.

Throughout each stage, our focus remains on transparent communication, adherence to deadlines, and maintaining the highest quality standards in our work. We believe in building partnerships that are based on trust, mutual respect, and shared excitement for the success of your project.

At NOW, we are committed to turning your vision into reality, supporting you every step of the way from the initial discovery call through to the successful completion of your project. Let's create something extraordinary together.

How long does it take to complete a project?

The duration required to bring a project to completion at NOW Media is tailored to the unique requirements and complexity of each project.
Our commitment is to deliver high-quality results within a timeframe that aligns with your needs and goals. Here's how we approach project timelines:

Initial Consultation and Timeline Estimation
During our initial consultation, one of our key priorities is to understand the scope and intricacies of your project. This understanding allows us to provide you with a realistic and detailed estimate of how long the project will take. We consider various factors such as the complexity of the tasks, the resources required, and any specific deadlines you may have.

Customized Project Timelines
For simpler projects, the turnaround time might be a few weeks. These projects usually have a clear and straightforward scope, requiring fewer revisions and less intensive resource allocation. On the other hand, more complex projects, which might involve intricate designs, extensive content creation, or sophisticated digital development, can take several months to complete. The complexity, size, and depth of these projects necessitate a longer timeline for research, creation, iteration, and finalization.

Commitment to Deadlines
Meeting your deadlines is paramount to us. We strive to establish realistic timelines from the start, allowing for meticulous planning and execution without compromising quality or attention to detail. Our team works diligently to ensure that we adhere to the agreed-upon schedules, maintaining open and continuous communication with you throughout the project lifecycle.

Flexibility and Communication
We understand that project requirements can evolve, and flexibility is key. Our team is adept at adjusting to changes while keeping the project on track. We ensure that any adjustments to the timeline are communicated promptly and clearly, allowing for mutual agreement on any necessary modifications to the project plan.

Ensuring Quality within Timeframes
Our goal is to deliver exceptional results that exceed your expectations, within the established timeframe. Quality and punctuality are not mutually exclusive; we believe in achieving both through careful planning, efficient project management, and clear communication.

For specific details about how long your project might take, we encourage a conversation with our team. This dialogue will allow us to provide you with a tailored estimate, ensuring that we align our processes with your timelines and expectations. Reach out to us to discuss your project and let us help you plan for success.

How do you handle revisions and changes during a project?

At [Your Company Name], we understand that revisions and changes are a natural part of the creative process. Our approach is designed to accommodate adjustments while maintaining project momentum and ensuring the final deliverables meet your expectations. Here’s how we handle revisions and changes during a project:

Clear Communication from the Start
We believe in setting clear expectations from the beginning. During the initial phases of the project, we discuss the scope, objectives, and deliverables in detail. This discussion includes how we handle revisions, the number of revisions included within the original scope, and any additional costs that may apply for extensive changes.

Feedback Loops and Checkpoints
Throughout the project, we establish regular feedback loops and checkpoints. These are opportunities for you to review our work and provide feedback. By incorporating these stages, we ensure that any need for revisions is identified early, minimizing disruptions to the project timeline.

Structured Revision Process
When revisions or changes are requested, we follow a structured process to address them efficiently. This includes documenting your feedback, discussing any clarifications needed, and agreeing on a plan for implementing the changes. Our goal is to make sure that revisions are handled swiftly and accurately, aligning with your vision and requirements.

Flexibility and Collaboration
We approach revisions and changes with flexibility and a collaborative spirit. Our team works closely with you to understand the rationale behind the changes and to explore the best solutions. We're committed to achieving a final product that you're delighted with, and we view revisions as part of the collaborative journey toward that goal

Managing Scope and Timeline Impacts
Significant changes may have implications for the project scope, budget, and timeline. If such situations arise, we communicate these impacts transparently and discuss the best path forward. Our aim is to find a balance that respects your needs and the project constraints, ensuring we deliver quality results within a mutually agreed framework.

What is covered under brand identity project?

Basic Brand identity project can include brand name, logo design, colour palette, typography and brand guideline development.

Clients usually come to us for comprehensive branding projects that has multiple aspects.
The final deliverable will differ based on your business needs.

Do you work with clients remotly?

Absolutely, NOW is well-equipped and experienced in managing remote collaborations with clients across various time zones. Our commitment to delivering exceptional results transcends geographical boundaries.

Our process for working with remote clients includes:

Regular Communication
We maintain open lines of communication through emails, video calls, and project management tools, ensuring you're always updated and involved in the project's progress.

Flexible Scheduling
Understanding the challenges of different time zones, we schedule meetings and calls at times that are convenient for you, ensuring seamless collaboration.

Digital Deliverables
All aspects of our work—from presentations to final deliverables—are structured to be shared digitally, ensuring timely and efficient delivery no matter the distance.

At what stage of business should I involve NOW media?

Involving NOW Media in your business journey can be a pivotal decision, and timing is key to maximizing the benefits of our partnership. Whether you're at the inception of your brand's journey, aiming to carve out a unique space in the market, or you're an established entity looking to refresh your image and strategy, NOW Media is equipped to guide and support your ambitions.

Here are ideal stages to consider our collaboration:

Brand Creation and Launch
If you're in the early stages of starting your business, involving NOW Media can ensure you set a solid foundation for your brand. We can help articulate your vision, mission, and values, creating a brand identity that truly resonates with your target audience from the outset.

Scaling Your Business
As your business grows and you look to scale, NOW Media can assist in refining your branding and marketing strategies to align with new objectives. This stage is crucial for maintaining brand consistency and ensuring your message evolves with your business.

Entering New Markets
Expanding into new markets requires a deep understanding of new audiences and potentially adjusting your branding to meet different cultural or market expectations. NOW Media can provide the insights and adaptations necessary for a successful market entry.

There comes a time when your existing brand may not reflect your business's current reality or future direction. Whether due to market shifts, changes in business strategy, or a need to reinvigorate your brand's appeal, NOW Media can orchestrate a rebranding strategy that aligns with your renewed vision.

Launching New Products or Services
Introducing new products or services presents an opportunity to either strengthen your brand's existing position or capture new segments of the market. NOW Media can help in positioning these offerings effectively, ensuring they resonate well with your target audience and are backed by a strong promotional strategy.

Digital Transformation
If your business is transitioning to or amplifying its presence in the digital landscape, NOW Media’s expertise in digital design, development, and marketing can ensure this shift not only enhances your brand's online visibility but also optimizes customer engagement across digital platforms.

At any of these stages, NOW Media acts as your strategic partner, aligning your branding and marketing efforts with your overarching business goals. Our aim is to help you achieve a strong and consistent brand presence, enhancing your credibility and appeal across your target demographics.